Betting is entertainment, not a livelihood. Play by kela ghar's responsible gambling guidelines — our tools, guides, and support are always here for you.
Tools kela ghar provides to help you build healthy, controlled betting habits
Set your own daily, weekly, or monthly deposit cap. Once set, you can lower it immediately — but increasing it requires a 7-day waiting period.
Betting stops automatically once your losses reach a set limit. This tool helps protect you from significant financial harm.
Set a maximum duration for each betting session. When time is up, kela ghar will automatically log you out.
At set intervals, you'll see a summary of your total time and spending. It's the easiest way to stay aware.
You can pause your account for anywhere from 1 day to 6 weeks. During this time, no betting or deposits are allowed.
For a longer break, you can lock your account completely for anywhere between 6 months and 5 years. Activate it through our support team.
Responsible gambling means enjoying betting as a form of entertainment — not as a source of income or the center of your life. kela ghar believes every player should know when to stop, how much to spend, and how betting is affecting their daily life.
Online betting has become a popular form of entertainment for many people in Bangladesh. Combining the thrill of cricket, football, or other sports with a little wagering can be genuinely exciting — but that excitement stays healthy only when you stay in control.
Responsible gambling at kela ghar means we don't just think about profit — we think about your well-being. That's why we offer limit-setting tools, self-exclusion options, and dedicated support services.
Keep in mind: Chasing losses — placing more bets to try to win back money you've lost — is the clearest sign of problem gambling. Be wary of the "I'll win it back next time" mindset.
If the following apply to you, your betting habits are healthy and responsible:
Problem gambling develops gradually. If you or someone you know shows any of the signs below, it's important to seek help right away:
There's no shame in recognizing these signs. Problem gambling is a health condition, and with the right support, it can be managed. Reach out directly to the kela ghar support team.
Ask yourself the questions below. If you answer "Yes" to 3 or more, it's worth speaking to a professional.
If you answered "Yes" to 3 or more questions, please contact kela ghar support immediately or activate self-exclusion.
Setting limits on kela ghar is simple. Just follow the steps below:
Log in to your account on the kela ghar app or website.
Click "My Account" and navigate to the "Responsible Gambling" section.
Deposit limits, loss limits, or session time limits — choose what works best for you.
Set your daily, weekly, or monthly limit and confirm it.
Once your limit is active, you'll receive a confirmation by email or SMS. Reductions take effect immediately.
Important: Reducing your limit takes effect immediately. Increasing it requires a 7-day waiting period — this is intentional, to prevent emotionally driven overspending.
Responsible gambling isn't just a personal matter. Family and friends can play a meaningful role too.
Keep an eye on the betting behavior of someone close to you. If they:
If so, start the conversation without judgment. Speak with empathy and encourage them to seek professional help.
Kela ghar also allows third-party self-exclusion requests. If a family member believes their loved one needs help, they can contact our support team directly.
Kela ghar strictly does not serve anyone under 18. Here's how we protect minors:
If there are minors in your household, use parental control software on your devices and keep your account password secure.
Seeking help isn't weakness — it takes real courage. kela ghar is always here for you.
Chat with us directly via 24/7 live chat. Our team can help you set limits, take a break, or start a self-exclusion.
Email us at support@kelaghar.app. Your privacy is fully protected and we'll get back to you within 24 hours.
Activate Cool-off or Self-exclusion right now from your account settings — no questions asked.
Problem gambling is a mental health condition. If you need help, please consult a mental health professional.
Join kela ghar — where entertainment and safety go hand in hand. Register today.
For 18+ only. Please gamble responsibly. If you need help, contact support right away.